The Internet of Things (IoT) has already started to have an impact on ‘everything’. It’s no surprise that it’s starting to show up at the ‘workplace’. By 2020, the predicted 20 billion IoT devices will be generating and sharing a massive amount of data. This is making CEOs and Human Resources Executives to think how to incorporate IoT in HR to be part of the full digitalization strategy.
IoT in HR has two different perspectives, the first one is training to prepare the talent of the company for the new knowledge and skills needed in the new reality of IoT. The second one is the use of IoT internally to learn the behaviors of the talent in order to define new strategies to improve talent performance and productivity, and profitability of the company.
Employees are all operating as “corporate athletes”—dealing with too many decisions, too many emails, and too many meetings in not enough hours. Organizations, as business people, need tools to track the productivity of the talent, as badly as athletes.
IoT is still in its infancy, so the long-term implications of its impact on HR are still unclear. But employers, HR managers and IT staffing agencies need to start focusing their attention on the potential impact of this phenomenon on the following:
- HR policies
- Organization (as a whole)
In business as well as consumer applications, increasing efficiency is only one angle for IoT technology, and it seems a natural next step to look to instrument and augment human workers themselves. After all, plenty of employees already wear smartwatches and carry smartphones—and ID badges that open doors and allow access.
As technology evolves and IoT devices start communicating even better, there will be more opportunities to dig into enhanced automation. But as always with smart technology, there’s going to be a concern with regard to employee privacy and security breaches.
IoT in HR – Employee Privacy: When employees are sharing data continuously in real-time, employers are going to know exactly where they are and what they’re doing. This can be quite frightening for employees and it also has the potential to violate their privacy. That’s the reason why these issues need to be addressed by the employer to ensure that employee privacy is always maintained.
IoT in HR – Security Breach: We have already seen many scenarios where corporate security was breached via email. It’s only going to get more complicated as company data (products, services, talent) will be automatically accessed and shared among a variety of company / personal devices. With so many devices on the network, it dramatically increases the potential of being breached if proper security protocols aren’t followed continuously.
IoT is science that you can use to improve the way you work. And you will generate a competitive edge while doing it.
Can employers convince everyone to use the same technology to make work more efficient, productive, and pleasant? All that data offers great potential for workplace gains—as long as everyone’s on board with the program.
The true challenge for HR is to connect the brainpower of the workforce and create their own apps to connect with the IoT.
It’s going to be interesting to see how the modern workforce evolves to incorporate technology to stay relevant. The power to innovate is the power to differentiate and stay ahead of the curve.
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